Quotations are hereby invited for the following: Appointment of a service provider to provide fraud hotline for Ithala Development Finance Corporations a period of three (3) years. Scope: The service provider must be able to provide: • Facility for clients and employees to report any unethical and fraudulent behaviour without fear of intimidation and victimization; • Prompt and accurate report back to Ithala on the incidents reported through the hotline; • Monthly summary of issues reported; • Guaranteed anonymity; • Absolute security of information; • Integrity, trust and credibility of agents. The contract will be for 3 years; commencing in February 2024. (Offre №98083100fr)